Overview:

IXWebHosting has been providing quality web hosting for customers around the globe since 1999. IXWebHosting offers packages for individuals, small-mid range businesses, and even has large business/enterprise packages, any need can be met. With over 180 employees and over 200,000 domains hosted IXWebHosting is definitely capable of providing quality hosting and reliability.

Features and Prices:

IXWebHosting has three main plans, Expert Plan, Business Plus, and Unlimited Pro

1. The Expert Plan comes with 300GB of hard drive space and 3,000GB of bandwidth along with 2 domains and 100 sub-domains. 2500 email accounts are also featured in the package and standard script and media support is also included. The plan however is NOT e-commerce enabled and features NO MySQL or PostgreSQL databases. The trade off is compensated with the plan’s incredibly low price of $3.95 a month and is ideal for a personal site.
2. Business Plus as the name might suggest is tailored to small businesses and features 8 domains with 300 sub domains, the plan also comes with 500GB of hard drive space and 3,500GB of bandwidth. 5000 email accounts are provided and comes with full script and media support. Unlike the Expert Plan this one IS e-commerce enabled and includes 100 MySQL and 100 PostgreSQL databases. All of that for $6.95 per month.
3. The Unlimited Pro plan is the biggest of their plans and boasts many impressive features such as 16 domains with unlimited sub domains and unlimited hard drive space, 4000GB of bandwidth is also provided. Unlimited email accounts are included and unlimited MySQL and PostgreSQL databases are part of the plan as well. This plan comes out to $12.95 per month.

Business Plus and Unlimited Pro are also available as Windows instead of Linux for an extra $2 a month. Business Plus and Unlimited Pro both include SSL certification at no extra cost.
All of IXWebHosting’s plans come with a money back guarantee and their unique uptime or cash guarantee.

Support and Service:

IXWebHosting offers full time customer support and offers many ways to contact them. They offer live chat, an email ticket system and a 24/7 toll free phone line. They also offer a FAQ page and a downloadable webhosting manual filled with walkthroughs and tips for first time hosts.

When I called them, my call was answered after only 5 minutes on hold. The technician was very friendly and instinctively answered all my questions with confidence. You could tell he was not reading from a prompt or giving me a cut and paste answer out of a book. When I was finished he gave me his extension and told me to contact him again should I need anything.

Conclusions:

• Pros – All three plans are incredibly priced, tons of resources and features offered, All plans feature money back guarantee and uptime or cash guarantee. Customer service was very impressive.
• Cons – Expert plan is lacking severely in certain departments.
• Other Thoughts – IXWebHosting offers a solution for everyone, anyone looking for a new hosts and even first timers should definitely look into IXWebHosting

I love all the resources IX web gives you, it makes owning and operating a website so much easier. Their tech line is great, every technician I’ve talked to has been highly trained and has always tackled my problem in less than a day. They also offer a live chat room and ticket system as alternate means to get information. In addition they provide a manual for first time web hosts which proved invaluable to me. They even have a video that details all the steps of actually purchasing the plan to make the process easier. The fact that my site never crashes or slows down randomly is very nice too. It’s good to know I don’t have to check my site every few hours just to see if it’s still up. All the disk space and bandwidth and features are just icing on the cake. IXweb can provide top notch service with top notch support. If that alone is not reason enough to go with IXweb, then what is?

Rating:

IXweb was perfect for me when I was looking for a webhost. I was trying to avoid reseller due to bad past experiences with them, and IXweb was one of the few hosts who provided their own servers and data centers. To me that was a very important piece of information. If you don’t really own the server, then how can you guarantee me anything about it? So I switched my site to IXweb and everything has been just fine. There has been no downtime or any sort of lag. With all the bandwidth they offer, my site even handles big loads for long periods of time without any noticeable delay. I can confidently say that their reliability rivals that of any of the other so called “top 10” hosts. Anyone in the market for reliable, self owned, and value servers, should take a look at IXweb and take them up on their 30 day guarantee. You have nothing to lose, and you may just find yourself with a new host at the end of it.

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I was a first timer and as I’m sure many people would agree, it’s a bit scary to venture into the online world of e-commerce. IXweb though made it really easy. Their sales staff helped me pick out the right plan and server options I needed, and they even did the set up and installation. The ad credits came as an unexpected bonus, along with a ton of other features and a huge disk space and bandwidth allowance. One thing I really liked was that you could add the credit card gateway for less than $30 a month. If theres one thing you need in e-commerce it’s the ability to accept credit cards, why limit the ways people can pay you? It also came with no extra fees such as termination fees or application fees. The software they threw in really helped with the actual creation of the site. That combined with their user friendly control panel made making the site feel like fun more than work. Today my site runs perfectly and I can rest easy knowing that the people over at IXweb are taking good care of me.

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I had been fed up with my previous host because of all the downtime we had and perhaps even worse than the downtime had been there reluctance to accept any sort of responsibility. My friend who used IXweb always spoke very highly of them, so I decided I would go to them. I noticed the difference right away. IXweb helped me transfer my site quickly and did set up and installation for free. I don’t think I’ve had downtime since my site went live using IXweb, and there has been no loss of speed or crashing even during the busiest hours. (one of many problems with my old host) Their package actually even offered more of pretty much everything for the same price. I decided I would be staying with IXweb that day. After actually using them I understand why my friend and so many others place such trust in them. A company such as this is only as good as its servers reliability, and IXweb has comes through every time.

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One day a script on my site started malfunctioning and causing various errors. This had been the first problem I had encountered in the last 6 months when I first set up the site. I called their tech support line and almost immediately I was put through to one of IXweb’s technicians. I explained to him what was happening and he showed me step by step what to do to remove the script and fix it. I was surprised at how easy he made it seem. Afterwards I received an email from him listing his name and extension and to call him if I had any further problems. He also explained that IXweb provided live technical support chat as well as a ticket system in case I could not reach him. This type of one on one co-operation is what I believe puts IXweb ahead of its competitors by leaps and bounds. They may not offer as many bells and whistles like other hosts do, but the customer service you can expect from then is truly exceptional. I would like nothing better than to thank IXweb for all their hardwork. Good job IXweb staff, keep it up.

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I was searching for webhosting when I came upon IXweb. Intrigued by their pricing I decided to look further into them. What can I say, I liked what I saw. They offered a lot of bandwidth and storage and many other features I had come to expect from such companies. The key thing that got me though, was their dedication to the consumer’s satisfaction. Not only did they have a 30 day money back guarantee, but they also included an “any time money back guarantee” and an “uptime or cash guarantee.” With all this going for me, what had I to lose? As soon as I signed up for IXweb I could tell that I would not be leaving them anytime soon. Their staff helped me set up and I had my site running by the end of the day. What they said in their guarantees was all true, I’ve had zero downtime and my site runs quickly and smoothly. IXweb provides powerful hosting for an affordable budget. If you want a company that’s serious about your satisfaction then IXweb is for you.

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